Phoenix Copenhagen, Copenhagen

The hotel's rooms were incredibly cramped, barely larger than the bed itself and felt outdated. The lack of air conditioning made the room stuffy, and the limited space made it hard to move around. On the positive side, the service was outstanding, especially in the Brasserie where two young men provided exceptional assistance each night. However, the check-in process was not as smooth. The location was convenient for exploring the waterfront attractions and the city center but was a bit noisy at night. The dining options were of good quality with a good variety available. Though, some tips from the staff needed to be taken with caution. Overall, the hotel provides a mixed experience with room for improvement in certain areas.

My stay at the hotel was pleasant overall. The rooms were clean and well-kept, but there was a terrible smell in the bathroom. The staff was nice and helpful, although I observed some room for improvement in their service. The location was excellent, making it easy to reach major attractions on foot. The dining experience had its ups and downs, with a good variety of choices but some service delays. The facilities were satisfactory, offering the basics for a comfortable stay.

The hotel offers comfortable rooms with everything you need, though they are fairly small. The location is excellent, being very central and close to many attractions. The service was friendly and accommodating. However, the dining options could be improved, and some room furniture was worn-out and in need of an update.

The location of the hotel can't get any more perfect, very close to major attractions like Nyhavn, the Palace, the Little Mermaid, and the city center. The rooms were a bit shabby, but the staff was attentive and friendly, ensuring a comfortable experience. The dining options were excellent, although the orange juice was a bit watery.

The hotel had pros like a super-central location, great service, and friendly staff, but the rooms needed a refreshment and were overwhelmingly small for the price paid.

My stay at the hotel was overall pleasant. The room was spacious and quiet, though a bit small for the price paid. It was clean and conveniently located, but I would have appreciated having a kettle and tea/coffee making facilities in the room. The service was a mix of attentive and lackluster experiences. The location was excellent, making it easy to explore the city without needing transportation. The dining options were good, offering a variety of food choices. The facilities were adequate for a comfortable stay.

The hotel is in a central location, right at Nyhavn and close to the metro. The rooms were cozy but needed renovation. The service was exceptional, very attentive and professional. The dining options were delicious with a variety of choices.

Staying at the hotel was a mix of comfort and inconvenience. The rooms were spacious and cozy, but the lack of coffee or tea facilities and air conditioning was a downside. The location was ideal for sightseeing but a bit congested, and the service was a contrasting experience between outstandingly good and rudeness.

The hotel is situated in a great location within walking distance of all tourist attractions in Copenhagen, ideal for a business trip. The rooms, although a bit small, were very clean and comfortable. The service was exceptionally helpful and friendly, with a range of amenities available. The dining experience was noisy and crowded with slow service, yet the array of food items was excellent.

The hotel had some issues with dust in the rooms and the bathroom, giving a more budget feel rather than exclusive. The decor felt outdated compared to the pictures. On the bright side, the shower was convenient, albeit making the bathroom humid.